WATER SERVICES CONSULTANT

Location: Ealing, London | Department: Operations | Reporting to: Major Business Team Manager | Package: Competitive | Level: Specialist

Are You an Enthusiastic, Positive, Solution-Oriented, Hard-Working Individual?

Alfa Energy Ltd is a London-based energy and sustainability consultancy with over 20 years of experience. We have international offices in Europe and over 170 employees.

The business is a driven, inspiring, and passionate one with real potential for the right candidate. Our core values are Growth, Adaptability, Teamwork, Respect, and Passion.

We currently service over 4,000 clients nationwide. With the business water industry already having been deregulated, the opportunity for Alfa Energy is enormous.

The Water Services Consultant will provide procurement and contract analysis support to the sales teams in London and Sarajevo.

Core Responsibilities

• Managing the tendering for all water supply contracts
• Maintaining and developing working relationships with water suppliers and partners
• Working with the sales team in finding and winning new opportunities on water
• Implement lean processes and procedures
• Maintaining a good working knowledge of the most recent water market changes
• Supporting the Marketing Bid Manager with RFQ/RFP
• Attending client and supplier meetings where appropriate
• Sales forecasting and weekly/monthly management information
• Other ad-hoc requests

Personal Profile

This role requires professionalism and enthusiasm to succeed in a demanding yet rewarding role. Candidates need to have excellent verbal communication skills, commercial awareness, and to be highly numerate and computer literate. It requires someone who is hardworking and self-motivated with the confidence and ambition to deliver success to both themselves and the group as a whole.

Key Skills and Experience

• Minimum of 3 years within the utility industry – Essential
• Previous experience within the water market – Essential
• Track record of managing pricing cost components and pricing models – Essential
• Good numeric skills with an eye for detail and accuracy – Essential
• Experience in customer service and project management – Essential
• Strong organisational skills with a good level of computer literacy – Essential
• Excellent both written & verbal communication skills – Essential
• Self-motivated and driven individual – Essential
• Excellent interpersonal skills – Essential

Core Competencies

• Integrity
• Accountability
• Problem Solver
• Eye for detail
• Decision Making
• Client-focused

Staff Benefits

• Flexible hours and working from home
• Regular appraisals and career progression. We have numerous examples of people who have been promoted into managerial roles. Salary review is done once a year.
• Performance bonus linked to individual KPI.
• Company pension scheme.
• On-going training. We provide weekly training sessions covering a variety of topics such as weekly commodities overview, sales, industry legislation, etc.
• Additional time off; our office is always closed between Christmas and New Year.
• Duvet day. This day would not be deducted from your annual holiday allowance but rather be an extra day. You choose when you want to take it!
• Traveling abroad to visit our overseas offices in Frankfurt, and Sarajevo.
• Team and company social events: Alfa Energy employees benefit from a wide range of social events, from sports and music to exclusive dining in some of the top restaurants and attending award ceremonies.
• London-based. Our office is a few minutes walking distance from Ealing Broadway underground and train station, with an abundance of shops and restaurants in close proximity.

EUROPEAN ENERGY RISK MANAGER

Location: Ealing, London | Department: Risk Management | Reporting to: Head of Risk Management | Package: Competitive | Level: Specialist

Are You an enthusiastic and ambitious individual looking to work in friendly and stimulating work environment?

Alfa Energy Group is an international energy and sustainability consultancy based in London, with offices in Frankfurt, Chicago, and Sarajevo. The company has been privately owned for nearly 25 years, achieving growth every year since its inception. The business is undergoing an expansion program in the UK and Europe. The business is a driven, inspiring, and passionate one with real potential for the right candidate.

We are looking for a suitable candidate to become a European Energy Risk Manager to join the Risk Management team in our London office. The company provides a friendly environment and competitive package for the right candidate. In the recent employee survey, the most common words used to describe the company were great people, positive work environment, and growing business.

Core Responsibilities

• Active management of the gas and power portfolios of European I&C clients, including hedging trades on behalf of client portfolios.
• Conducting regular calls with clients to update them on current market developments and performance of agreed risk management strategies.
• Contributing to the development of client risk strategies.
• Preparing reports outlining market & contract performance.
• Supporting the Operations and Sales teams with client meetings and conference calls.
• Collaborating with other team members in preparation for the client’s annual budget reports & contract tenders.
• Maintaining and sustaining relationships with energy suppliers.
• Daily liaison with other members of the Risk & European ops team to provide information and ensure that customers receive excellent customer service.
• Ad-hoc requests.

Key Skills and Experience

• Experience of procurement in energy contracts – desirable
• Knowledge of European market flexible energy contracts – desirable
• EU wholesale energy market knowledge in UK, FR, DE, ES, and IT – desirable
• Good knowledge of both fundamental and technical analysis – desirable
• Strong organisational skills with a good level of computer literacy – essential
• Excellent written & verbal communication skills – essential
• Fluent in relevant European languages and English – essential

This role requires professionalism, enthusiasm, and teamwork to succeed. It requires someone who is hardworking and self-motivated with the confidence and ambition to deliver success to both themselves and the group as a whole.

Personal Profile

• Integrity
• Accountability
• Problem Solver
• Eye for detail
• Client focused

Staff Benefits

• Be part of a dynamic and creative team of energy professionals
• Ongoing development
• Competitive salary with annual review and performance bonus linked to individual KPIs
• Company pension scheme and childcare vouchers
• Critical illness cover
• Excellent location. Our office is a few minutes walking distance from Ealing Broadway underground and train station, with an abundance of shops and restaurants nearby.

ACCOUNT EXECUTIVE FOR COMMERCIAL ENERGY USERS

Location: Ealing, London | Department: Operations | Package: Competitive

Are you looking to be part of growing business, working in a positive and supportive work environment?

Alfa Energy Group is an international energy and sustainability consultancy based in London, with offices in Frankfurt, Chicago, and Sarajevo. The company has been successfully delivering energy cost management solutions to 1000s of clients across different countries since 1995. On the back of recent new client acquisitions, we are undergoing an expansion program, and looking for a Major Business Account Executive to be part of service delivery team to our existing large and multi-site clients.

This is an office-based role, working as a part of the growing team. You would be providing support services and ongoing care to our existing large and multi-site clients. The company provides ongoing professional growth and a friendly environment for the right candidate. Ongoing training and full support is available from the entire management team as well as from other team members. In the recent employee survey, the most common words used to describe the company were great people, positive work environment, and growing business.

Core Responsibilities

• Providing excellent customer service by responding to customer enquiries such as billing, metering, changes of tenancy, fixed price procurement, analysing results of tenders, etc.
• Regularly communicating with other team members and departments to ensure maximum efficiency and optimal client experience.
• Maintaining and sustaining relationships with energy suppliers and clients.
• Any other duties reasonably requested.

Key Skills and Experience

• Minimum one-year experience in the energy industry – desirable
• Experience in business-to-business customer service – essential
• Good numeric skills with an eye for detail and accuracy – essential
• Excellent both written and verbal communication skills – essential
• Strong MS Office skills, especially Excel – essential
• Exceptional organisational skills – essential
• Project management – desirable
• Track record of managing pricing cost components and pricing models – desirable

Personal Profile

• Person of integrity
• Accountable
• Problem solver
• Attentive to detail
• Independent decision maker
• Client-focused
• Ethical and looking for growth
• Team player

Staff Benefits

• Competitive salary with annual review and performance bonus linked to individual KPIs
• Company pension scheme and childcare vouchers
• Critical illness cover
• Ongoing training. We provide weekly training sessions covering a variety of topics such as weekly commodities overview, sales, industry legislation,
• Regular appraisals and career progression
• Duvet day – you choose when you want to take it
• Two hours earlier finish on the day of your birthday
• Excellent location. Our office is a few minutes walking distance from Ealing Broadway underground and train station, with an abundance of shops and restaurants nearby

METERING & CONNECTIONS PROJECT ENGINEER

Location: Ealing, London | Department: Operations | Package: Competitive

Are you looking to be part of growing business, working in a positive and supportive work environment?

Alfa Energy Group is an international energy consultancy based in London, with offices in Frankfurt, Chicago, and Sarajevo. The company is undergoing an expansion program, and we are looking for a Metering and Connections Project Engineer to be part of service delivery team to our existing large and multi-site clients.

This is an office-based role, requiring travel to conduct site visits and clients meetings, working as a part of the growing team. You will be responsible for the timely delivery of utility new connections, service disconnections, and diversion projects. The role involves working closely with the customer and other members of the Alfa Energy team, utilities distribution companies, statutory and independent connection providers, asset owners, and utility suppliers to ensure cost-effective connections within set deadlines.

This is a great opportunity for somebody who has industry knowledge and is looking be a part of an established and reputable team. You would be providing services to our Sales team while driving the commercial relationship with new prospects and providing ongoing care to our existing large and multi-site clients. The role is varied and provides exposure to energy operations, customer service, and client relationship management. The company provides ongoing professional growth and friendly environment for the right candidate: in the recent employee survey, the most common words used to describe the company were great people, positive work environment, and growing business.

Core Responsibilities

• Attend site to conduct surveys and client meetings as well as attend conference calls as and when required
• Reviewing quotations to ensure they meet requirements and providing recommendations
• Issuing customer fee proposals in accordance with existing scorecards or as agreed with line manager from time to time
• Project Management. Working alongside all stakeholders provide a quality service to clients and achieve connection within agreed deadlines by:

o Communicating with utilities to ensure timely and cost-effective connections
o Communicating with clients and utilities to identify and successfully resolve problems
o Keeping customers up to date with relevant developments

• Data entry and maintenance of all relevant project databases
• Production and updating of relevant spreadsheets and reports
• Dealing with incoming external and internal enquiries
• Providing day-to-day administrative duties
• Ensuring invoicing is processed in a timely manner
• Any other duties as required by the line manager

Personal Skills and Experience

• Educated to at least Higher BTEC (level 5) in Electrical Engineering (or equivalent)
• Experienced background in Project Managing utility infrastructure projects.
• Knowledge of Electricity, Gas and Water Utilities Industries
• Good knowledge of:

o Health and Safety legislation
o Regulations and Approved Codes of Practice
o Power Industry Engineering Standards and Recommendations

• Experience of professional report writing and attending client progress meetings
• Prioritising to meet deadlines
• Excellent written and verbal communication
• Excellent problem-solving
• Proficiency in the use of Microsoft Office Packages
• Experience in business-to-business customer service
• Good numeric skills with an eye for detail and accuracy
• Excellent both written and verbal communication skills
• Strong MS Office skills, especially Excel
• Exceptional organisational skills
• Project management
• Track record of managing pricing cost components and pricing models

Personal Profile

• Person of integrity
• Accountable
• Problem solver
• Attentive to detail
• Independent decision maker
• Client-focused
• Ethical and looking for growth

Staff Benefits

• Competitive salary with annual review and performance bonus linked to individual KPIs
• Company pension scheme and childcare vouchers
• Critical illness cover
• Ongoing training – we provide weekly training sessions covering a variety of topics such as weekly commodities overview, sales, industry legislation
• Regular appraisals and career progression
• Duvet day – you choose when you want to take it
• Travelling abroad to visit our overseas offices in Frankfurt and Sarajevo
• Two hours earlier finish on the day of your birthday
• Excellent location – our office is a few minutes walking distance from Ealing Broadway underground and train station, with an abundance of shops and restaurants nearby

ENERGY CONSULTANT

Location: Chicago | Department: Consultancy | Reporting to: Sales Manager

Alfa Energy Group is an international energy consultancy based in London, with offices in Frankfurt, Chicago, and Sarajevo. We build business energy strategies for clients and keep them running.

As an Energy Consultant, you will have the opportunity to build a portfolio of clients, assisting them with their energy contracts and any other energy needs. You will be provided with ongoing training that will help to further your career, and you will have an opportunity for bonuses and travel to our other offices.

Responsibilities

• Finding/engaging new clients and subsequently retain them for the long-term
• Becoming an outsourced energy expert for your client base
• Working with clients and helping them make the right decisions regarding their energy agreements and energy cost management needs
• Developing and maintaining healthy, long-term relationships with clients and energy suppliers
• Managing your time effectively in order to excel in a multi-faceted role
• Any other duties reasonably requested

Experience and Skills

• Minimum one year working in business-business sales – Essential
• Proven record of meeting sales quotas over outbound calling – Essential
• Capable of identifying, winning, and retaining clients – Essential
• Excellent communication skills – Essential
• Strong organisational skills – Essential
• Computer literate – Essential

• Experience in energy industry – Desirable
• Experience in customer service – Desirable

ENERGY COST CONSULTANT

Standort: Sarajevo | Abteilung: Beratung | Vorgesetzter: Sales Manager

Alfa Energy Group ist ein in London ansässiges internationales Energieberatungsunternehmen, mit Niederlassungen in Frankfurt, Chicago und Sarajevo. Wir erstellen Energiemanagementstrategien für die Industrie und halten sie aufrecht.

Als ein Energy Consultant hast Du die Möglichkeit ein Kundenportfolio zu erstellen und Deine Kunden bei Energieverträgen und allen anderen energiebezogenen Fragen zu unterstützen. Wir bieten laufend Weiterbildungen, investieren aktiv in unsere Mitarbeiter und öffnen Dir Gelegenheiten für Boni und internationale Reisen.

Aufgaben

• Kundengewinnung und Aufbau von Kundenportfolios
• Aufrechterhaltung und Stärkung von Beziehungen mit Kunden und Lieferanten
• Tägliche Verfolgung der internationalen Energiemärkte
• Vertragsverhandlungen für Kunden basierend auf Ihren Bedürfnissen
• Andere im Vorfeld abgesprochene Aufgaben

Erfahrung und Kernkompetenzen

• 1-2 Jahre Erfahrung in einem Business-to-Business Umfeld – Notwendig
• Nachweisbare Erfahrung im Vertrieb über Outbound-Anrufe – Notwendig
• Fachkundig bei der Identifizierung, Gewinnung und Bindung von Kunden – Notwendig
• Ausgezeichnete Kommunikationsfähigkeiten – Notwendig
• Starke organisatorische Fähigkeiten – Notwendig
• Gute EDV-Kenntnisse – Notwendig

• Erfahrung in der Energiewirtschaft – Wünschenswert
• Erfahrung im Kundenservice – Wünschenswert

JUNIOR OPERATIONS ANALYST

Location: Sarajevo | Department: Operations | Reporting to: Operations Manager

Alfa Energy Group is an international energy consultancy based in London, with offices in Frankfurt, Chicago, and Sarajevo. We build business energy strategies for clients and keep them running. Our mission is to help clients find suitable energy and water supplies, and we guide them towards the best use of them.

In the past year, our Operations team has been rapidly growing to meet the business’s needs. As we continue this growth, we’re looking for a new member to join our family, an individual who can embrace change positively and strives to develop professionally.

The role of Junior Operations Analyst requires professionalism and enthusiasm to ensure success. Candidates need to have excellent English verbal and written communication skills and high computer literacy. It requires someone who is hardworking and self-motivated with the confidence and ambition to deliver success to both themselves and the group.

Responsibilities

• Supporting consultants to ensure contracts are secured
• Providing an ongoing high level of service to external parties and key internal stakeholders
• Working well with and developing key contacts with energy suppliers and internal stakeholders
• Entering and processing contracts in internal data systems within a set time frame
• Producing reports in conjunction with objectives
• Query management resolution in a timely manner
• Actively thinking of ways to improve service and the department
• Presenting tender results
• Additional responsibilities as required by the team leader

Experience and Skills

• Excellent verbal and written communication skills in English – Essential
• Microsoft Office (Excel) skills – Essential
• Keen eye for detail – Essential
• Problem-solver – Essential
• Organised – Essential
• Delivery-focused and results-oriented – Essential
• Acts with integrity – Essential
• Accountable – Essential
• Innovative – Essential
• Flexible and self-motivated – Essential
• Education background in economics/administration – Desirable

JUNIOR OPERATIONS ANALYST (EU-MARKET)

Location: Sarajevo | Department: EU Operations | Reporting to: EU Operations Manager

Alfa Energy Group is an international energy consultancy based in London, with offices in Frankfurt, Chicago, and Sarajevo. For over 25 years. We have been servicing our clients’ needs through energy and water management, sustainability, and compliance consulting, and an intuitive ecosystem of user-driven energy, water, and carbon management software platforms.

The role of Junior Operations Analyst requires professionalism and enthusiasm to ensure success. Candidates need to have excellent verbal and written communication skills and good computer literacy. The role requires someone who is hardworking and self-motivated with the confidence and ambition to deliver success to both themselves and the group.

Responsibilities

• Working closely with senior colleagues from the EU Operations team and external partners to achieve set goals
• Assisting with delivering required services to European clients
• Data collection and entering and processing data in internal data systems within a set time frame
• Assisting senior colleagues to review and test processes and templates to harmonise them so that they are in alignment with EU regions
• Participating in tendering processes for clients and their energy-related requirements.
• Handling after-sale activities internally and externally, activities such as providing support, query handling, tenders, and ongoing issues for clients
• Proactively tracking and monitoring all energy market regulations
• Conducting tasks and procedures that relate to service delivery using in-house systems and software
• Continuously working on your personal development, namely skills in negotiation, public speaking, client-facing presentation, coaching, mentoring, project coordinating, and internal system skills
• Additional responsibilities as required by the team leader

Experience and Skills

• Good verbal and written communication skills in English and local languages – Essential
• Proficiency in an additional language – Desirable
• Good knowledge of Microsoft Office (Word, Excel, MS Project) – Essential
• Keen eye for detail – Essential
• Problem solver – Essential
• Organised – Essential
• Delivery-focused and results-oriented – Essential
• Acts with integrity – Essential
• Accountable – Essential
• Innovative – Essential
• Flexible and self-motivated – Essential
• Education background in economics/administration – Desirable